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RSS FeedsIJERPH, Vol. 18, Pages 9747: Impact of Inpatient Unit Design Features on Overall Patient Experience and Perceived Room-Level Call Button Response (International Journal of Environmental Research and Public Health)

 
 

16 september 2021 12:17:19

 
IJERPH, Vol. 18, Pages 9747: Impact of Inpatient Unit Design Features on Overall Patient Experience and Perceived Room-Level Call Button Response (International Journal of Environmental Research and Public Health)
 


This study explores the relationship between inpatient unit design and patient experience and how spatial features and visibility impact patients` perception of staff responsiveness. The first part of this study is a retrospective pre–post and cross-sectional study evaluating the impacts of unit design on patient experience at the unit level. This study compares patient experiences based on Press Ganey and HCAHPS surveys in two orthopedic units (existing unit in Atrium building and new unit in Tower) with differing design features at Rush University Medical Center. The chi-square test results show that when moving from the old orthopedic unit to the new unit, almost all patient survey items related to patient experience showed statistically significant improvements. The second part of this study is a room level on the new unit. The ANOVA and Pearson correlation tests revealed that the visibility measure of metric step depth had significant impacts on patients` perception of staff`s “promptness in responding to call button” and “help with toileting”. This study confirms that inpatient unit design plays a direct role in improvement for patient experience and should be considered as an important area of focus for future development.


 
215 viewsCategory: Medicine, Pathology, Toxicology
 
IJERPH, Vol. 18, Pages 9746: Postcoital Vaginal Perforation and Evisceration in Women with No Prior Pelvic Surgery: Laparoscopic Management and Systematic Review of the Literature (International Journal of Environmental Research and Public Health)
IJERPH, Vol. 18, Pages 9750: Matrix of Architectural Solutions for the Conflict between Transport Infrastructures, Landscape and Urban Habitat along the Mediterranean Coastline: The Case of the Maresme Region in Barcelona, Spain (International Journal of Environmental Research and Public Health)
 
 
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